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Smart Fix London's Use of Cookies

By accessing this Smart Fix London website (“Website”), you agree to be bound by the following terms (“User Terms”). Smart Fix London operates this Website. Smart Fix London Professional Smartphone Repair (“Smart Fix”). “You” and “your” refer to users of the Website. The Website is the property of Smart Fix London and its licensors. IF YOU DO NOT AGREE TO THESE USER TERMS, YOU MAY NOT USE THE Website. Smart Fix London reserves the right, at its sole discretion, to change, add or remove portions of these User Terms at any time. It is your responsibility to check these User Terms for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes. Providing that you comply with these User Terms, Smart Fix London grants you personal, non-exclusive, non-transferable, limited permission to enter and use this Website.


While Smart Fix London uses reasonable efforts to include accurate and up-to-date information on the Website, your use and browsing of the Website are at risk. Nothing on the Website, including product or service information, shall add to or change any contract for products or services you may have with Smart Fix London, its suppliers or affiliates. Neither Smart Fix London, its alliance partners, suppliers, affiliates, nor any other party involved in creating, producing or delivering the Website is liable for any direct, indirect, incidental, special, consequential, punitive or other damages whatsoever, including business interruption, loss of use, data, information, profits (regardless of the form of action, including but not limited to contract, negligence or other tortious act) arising out of or in connection with your access or use of the Website even if Smart Fix London has been advised of or foresees the possibility of any damages occurring.




The information on this Website is for informational purposes only. You agree that you will use the Website and any Content found on the Website solely for your personal, lawful purposes and that you shall not use any information contained in this Website or the links to this Website in any claims, proceedings, suits or actions against Smart Fix London, its suppliers or affiliates.

You may not: (a) post, upload, publish, display, encode, reproduce, transmit or otherwise distribute and/or disseminate information or material on the Website: constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability; (ii) which is protected by copyright, or other intellectual property right or derivative works thereof, without obtaining permission of the rights holder; (iii) promoting racism, bigotry, hatred or physical harm of any kind against any group or individual, could be harmful to minors, or harasses or advocates harassment of another person; (iv) which solicits passwords, personal information, funds, goods and/or services or otherwise solicits information for commercial or unlawful purposes (v) that contains advertising;(b) engage in any conduct that impersonates any person, licensed professional, business or entity, including Smart Fix London and our employees and agents;(c) otherwise use this Website in a way that is contrary to law or which could adversely impact the use of the Website or the Internet by other users including the posting or transmitting of additional information or software containing viruses or other disruptive components. Smart Fix London reserves the right (but not the obligation) at our sole discretion to refuse or delete any User Content and/or to suspend or terminate your access to the Website without notice upon a violation or attempted violation of these User Terms or for any other reason.



This Website may contain links to other web sites that are not under the control of Smart Fix London. Smart Fix London is not responsible for and makes no representations or warranties concerning the contents of any linked website, any information collection, use or disclosure practices through a linked website or any link contained in a linked website (collectively the “Linked Websites”). It is your responsibility to verify any information contained within the Linked Websites before relying on it. Also, the information contained in the Linked Websites may be changed or updated at any time without notice. Smart Fix London provides links to you only as a convenience and the inclusion of any link does not imply endorsement, investigation or verification by Smart Fix London of the Linked Website. Your use of Linked Websites is at your own risk and may be subject to terms and conditions contained in the Linked Websites, which you should locate and review.


All text, comments, messages, information, data, graphics, interfaces, articles, photographs, images, illustrations, artwork, software, trademarks, logos, sounds, music, video and code, including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of the previous, (together “Content”) on the Website is proprietary and is owned, controlled or licensed by or to Smart Fix London, and is protected by all applicable laws and rights (including but not limited to) trade mark and copyright laws, various other intellectual property rights and laws and unfair competition laws. Except as permitted by these User Terms or otherwise by Canadian laws, no part of the Website and no Content may be reproduced, transmitted, copied, published, republished, mirrored, uploaded, posted, displayed, encoded, translated, transmitted or distributed in any form or by any means or stored in any retrieval system of any nature in any way without Smart Fix London's consent. You may use the information on Smart Fix London products and services from the Website provided that: (i) you do not remove any proprietary notices, (ii) such use is for personal, non-commercial purposes, (iii) you do not share or make accessible such information on any networked computer or broadcast of any sort, (iv) you do not modify such information and (v) you do not make any claims, representations or warranties concerning such information.


By posting or uploading to the Website any text, comments, messages, information, data, graphics, articles, photographs, images, illustrations, artwork, software, trademarks, logos, sounds, music, video, code or any other form of content or information (collectively “User Content”), you warrant that you own all rights and/or have obtained all third party consents and/or waivers and/or permissions and/or licenses (hereafter “clearances”) with respect to your User Content and that neither you nor any third party will object to the use of your User Content by Smart Fix London in any manner; (ii) consent to your name, address and/or e-mail address appearing as the contributor of any User Content that you may post, share or otherwise associate with the Website as applicable, and to the disclosure and/or display of such information and any other information which appears in or is associated with your User Content; (iii) acknowledge and agree that Smart Fix London is not responsible for any loss, damage, or corruption that may occur to your User Content or any content that you may claim to be yours; and (iv) acknowledge and agree that any User Content that you provide for display on the Website will be considered non-confidential.


You, at this moment, grant to Smart Fix London a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, distribute and sublicence any and all material or information submitted by you to Smart Fix London and/or to incorporate it in other works regardless of form, medium or technology and you waive any and all moral rights in the preceding in favour of Smart Fix London. Smart Fix London may edit or remove any or all User Content whether or not it violates the provisions of these User Terms. Smart Fix London is not responsible for User Content in any way. Suppose you post User Content to any part of the Website. In that case, you understand and agree that anyone with access to the Website will be able to access, use and/or disclose any information you include in any such content (including, without limitation, any personal information such as your name, e-mail address, etc.). You understand and agree that Smart Fix London shall not be liable for any access to, use, or disclosure of any information you include in any such User Content. If you do not want the public to be able to access your User Content, you should choose not to leave User Content on the Website.


Smart Fix London is under no obligation to monitor the Website and assumes no responsibility or liability should any content on the Website be modified or altered without Smart Fix London’s consent. However, you agree that Smart Fix London has the right to, without notice or liability, monitor the use of the Website and monitor, review and retain such content, material or information; and/or disclose to third parties any information or any content, material or information associated with the Website by or about you or your use of the Website if Smart Fix London believes that such activity is necessary to provide access to the Website, ensure adherence to or enforce these User Terms or other Smart Fix London user terms, policies or guidelines, comply with any laws or regulations, respond to any allegation of illegal or unlawful conduct or omission or claimed violation of third party rights, or protect itself or others. Smart Fix London reserves the right in its sole discretion to issue any response it considers appropriate if it becomes aware of any inappropriate use of the Website, including, without limitation, uses that may constitute an infringement of intellectual property rights.


Smart Fix London attempts to be as accurate as possible. However, Smart Fix London does not warrant that product descriptions or other content on this Website is correct, complete, reliable, current or error-free. If a product offered by Smart Fix London is not as described, your sole remedy is to return it by the Smart Fix London Service Terms posted on this Website or any other applicable return policy. Price and availability information is subject to change without notice.


You are responsible for maintaining the confidentiality of any Smart Fix London account that you may hold, including all login usernames and passwords that you may use to access any part of the Website. You are similarly responsible for all uses of your Smart Fix London account through the Website, whether or not you authorize such uses. Please also review our other policies, such as our Privacy Commitment and Service Terms on this Website. These policies also govern your visit to this Website and are incorporated into and considered part of these User Terms.


You acknowledge that you have read the Smart Fix London Privacy Commitment (as it may be updated from time to time) (the “Smart Fix London Privacy Commitment”) and hereby consent to the collection, use and disclosure by Smart Fix London and its agents of your personal information (whether previously collected or to be collected) for the purposes identified in the Smart Fix London Privacy Commitment. Smart Fix London’s use of customer information is also subject to applicable terms and conditions including those contained in Smart Fix London’s Terms of Service (as amended from time to time), copies of which are available at


Essential: Smart Fix London uses cookies essential for navigating and enabling specific functioning of Smart Fix London websites. For example, these cookies assist Smart Fix London in authenticating you and your device or allows Smart Fix London to administer secure websites. If you choose to disable these cookies, specific features of the Smart Fix London websites, such as accessing your account or making a purchase, may not be available.

Performance: Smart Fix London uses cookies to understand how customers use Smart Fix London websites and services to improve their performance. Performance cookies generate aggregated, de-identified information, providing insights into trends and usage patterns that may be used for business analysis, website and service improvements, and determining performance metrics. For example, these cookies help track the number of visitors to our websites.

Selections: Smart Fix London uses cookies to personalize your experience while visiting a Smart Fix London website. These cookies may be used to deliver Smart Fix London content to you that is customized to your interests based on an inference from your browsing patterns on our websites or from your customer relationship with us. For example, a relevant offer about a product or service may be displayed based on the existing products and services you currently have with Smart Fix London.

Advertising and third-party cookies: Smart Fix London uses cookies to deliver tailored Smart Fix London advertising to you. We may work with advertising agencies to place cookies to help show ads on third-party websites where we purchase advertising. These third-party cookies enable us to understand what Smart Fix London ads you see and interact with on our website and third-party websites. This helps us to measure the success of our advertising campaigns. For example, when you click on a Smart Fix London ad on a third-party website, cookies are used to track the effectiveness of the advertising campaign. As part of this process, we do not disclose your personal information to third-party websites.

Cross-device linking: Smart Fix London participates in the Adobe Experience Cloud Device co-op, which helps us to deliver consistent advertising, and to reduce the number of redundant or irrelevant ads you see, whether you are on your laptop, tablet, phone or smartwatch. The Device co-op helps us recognize which of your devices are linked through technology that includes cookies and IP addresses but no other information about you or your online activities. Visit the Adobe website to learn more about the Device co-op and/or unlink your devices.

Other similar technologies: In addition to cookies, Smart Fix London also uses pixel tags which are small transparent images embedded in a web page or an email. We use pixel tags connected to cookies to help operate our website and emails. For example, Smart Fix London may include pixel tags in email messages or newsletters to determine whether or not they are opened or acted on. Third parties may also use pixel tags to help compile aggregated statistics and determine the effectiveness of Smart Fix London promotional campaigns.



Smart Fix London assumes no responsibility and shall not be liable for any damages by malicious programs, including viruses, worms or other forms of contamination or activity that may infect your computer equipment or other property or any further damage to the same on account of your access to, use of or browsing in the Website or your downloading of any materials, data, text or images from the Website.


You agree to defend, indemnify and hold Smart Fix London, its suppliers, alliance partners, affiliates and related companies harmless from and against any and all claims, liabilities, costs and expenses, including reasonable legal fees related to any violation of these User Terms by you, or in connection with your use of the Website or with the placement or transmission of any message or information on the Website by you.


Under no circumstances, including but not limited to one or more of the following: negligence, gross negligence, negligent misrepresentation or the fundamental breach, shall Smart Fix London, its alliance partners, suppliers, affiliates and each of their respective directors, officers, employees, consultants and agents be liable for any direct, indirect, incidental, special or consequential damages or any loss that results directly or indirectly from the use or the inability to use any content or information on the Website or the transmission of confidential or sensitive information over the internet. These limitations apply regardless of whether the party liable or allegedly liable was advised, had reason to know or knew of the possibility of such damages. You acknowledge and agree that neither Smart Fix London nor its alliance partners, suppliers, affiliates, nor each of their respective directors, officers, employees, consultants and agents shall be liable for any defamatory, offensive, unlawful or illegal conduct of any user, including you.


Smart Fix London’s failure or delay in insisting upon or enforcing strict performance of any provision of these User Terms shall not be construed as a waiver of any provision or rights.


By visiting the Website, you agree that these User Terms shall be governed by and construed following the laws of the province of Ontario and the federal laws of Canada applicable therein. You agree to be bound by the laws of these jurisdictions.


All prices are quoted in Canadian dollars and do not include applicable taxes or shipping and handling. Repair and device financing provided by Affirm is governed by the agreement between you and Affirm.


The Website originates in Canada. Smart Fix London’s products and services are offered in Smart Fix London’s operating territory. Some products and services referred to on the Website may not be available in parts of Smart Fix London’s operating territory or may not be compatible with party-line services.


These User Terms, including all other documents incorporated by reference herein, are binding and constitute an agreement between Smart Fix London and you with respect to your use of this Website. Suppose any part of the User Terms is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction. In that case, such determination shall not affect the remaining provisions hereof. The parties have required that these User Terms and all related documents be written in English.

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